Important Notice: Changes to reception queueIn March we are piloting a new approach to managing queues at reception to help prevent patients from missing their appointments. It can be difficult to predict periods of high demand at our reception desk, and when queues build up — particularly if some patients experience difficulties using the self check-in screen — this can lead to delays and, in some cases, missed appointments.
To address this, we are introducing a new express lane at the reception desk solely for patients attending pre-arranged appointments. We hope this will make arrival and check-in more efficient and straightforward. We will be gathering feedback and reviewing the trial to ensure it is beneficial for our patients.
Welcome to our new website, hopefully you will find this easy to navigate, with clear links to our online access. The website is also tablet and mobile friendly so accessible from all devices. Please let us know if you have any feedback or suggestions for things you would like to see on the website.
Page published: 14 February 2024
Last updated: 14 February 2024